The security of your personal data at Rollate is our top priority. Read this privacy policy to understand what data we collect, how we use it, and how we keep it safe.
All data transfers on the Rollate platform are secured with 256-bit SSL encryption — from banking details to chat messages, everything is encrypted and inaccessible to third parties.
Rollate never sells or rents your personal information. Your name, address, phone number, and transaction history will never reach advertisers or data brokers.
Your data is stored in internationally certified secure data centres, protected by regular backups and multi-layer firewalls. Unauthorised access is completely prevented.
Rollate believes your data belongs to you. You can view, correct, or request deletion of your stored data at any time. Our support team is always ready to help.
Rollate uses only essential and functionality-enhancing cookies. No tracking or advertising cookies are used. You can update your cookie settings at any time.
In the event of a potential security breach, Rollate will notify affected users by email within 72 hours and take immediate action.
Welcome to Rollate. This privacy policy explains what data we collect when you use the Rollate platform, why we collect it, and how we keep it secure. It applies to all Rollate services, websites, and mobile apps. By continuing to use the platform, you are considered to have consented to this privacy policy.
In line with Rollate's privacy policy, we only collect information that is necessary to deliver uninterrupted platform services. We strictly avoid collecting any data beyond what is required. The categories of data we collect are detailed below.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, nationality | KYC verification and age confirmation |
| Contact Information | Email, phone number | Account security and communication |
| Financial information | Payment method, transaction history | Deposit & Withdrawal Processing |
| Device Information | IP address, browser, OS | Security & Fraud Prevention |
| Gaming Activity | Game history, bet records | Responsible Gaming Monitoring |
Rollate will never ask for your bank password, card CVV, or PIN directly. If anyone requests this information, contact support immediately.
Data collected at Rollate is used only for specific and lawful purposes. We follow strict policies governing every use of your information. Your data will never be used against you.
Our commitment: Rollate never sells your data to third parties for marketing or advertising purposes. Your privacy is a core principle of how we operate.
One of the core principles of Rollate's privacy policy is exercising the utmost care in data sharing. We only share data when absolutely necessary and under strict controls. No personal data is shared for commercial purposes.
Data may be shared in the following limited circumstances — payment processors (solely to complete transactions), KYC verification agencies (to confirm identity), and legal authorities (when a court order is in place). Even then, only the minimum necessary information is shared.
To comply with international gaming regulations and anti-money laundering (AML) laws, Rollate verifies the identity of every user. This process is known as KYC (Know Your Customer). Rollate's KYC process is fully secure and confidential.
Documents collected for KYC — national ID, passport, or driving licence — are stored exclusively in encrypted databases. These documents are never shared with any third party, except where required by law. Once verification is complete, document copies are securely deleted.
Warning: Rollate will never request KYC documents via email or chat. Only submit documents through the secure account portal. Any email asking for documents should be treated as a potential fraud attempt.
Rollate uses cookies on its website and app to improve platform performance and make your experience smoother. We use three types of cookies — essential cookies, functionality cookies, and analytics cookies.
Rollate does not use any third-party advertising cookies. You can delete or block cookies at any time through your browser settings, though doing so may limit some features.
Rollate does not store your data indefinitely. Each category of data has a defined retention period set in accordance with international law and gaming regulations. Once that period expires, data is securely deleted or anonymised.
| Data Type | Retention Period |
|---|---|
| Account and identity information | 5 years after account closure |
| Transaction History | 7 years (as per AML regulations) |
| KYC documents | 5 years after verification |
| Support Chat | 3 years after last interaction |
| Cookie and session data | At session end or after a maximum of 30 days |
Rollate's privacy policy gives you full control over your data. Under international data protection law (including GDPR), you have the following rights. Contact the support team to exercise any of these rights.
Rollate typically responds to rights requests within 30 days of receipt. For complex requests, this period may be extended to a maximum of 90 days.
Rollate is strictly prohibited for anyone under 18. We do not knowingly collect data from minors. Age verification is mandatory at registration and is confirmed through the KYC process.
If a parent or guardian discovers that their minor child has registered on Rollate, please notify our support team immediately. We will promptly close the account and delete any collected data. As a responsible gaming operator, Rollate places the highest priority on child protection.
Anyone under 18 is strictly prohibited from creating an account on Rollate. Providing false information during age verification will result in permanent account suspension.
The Rollate platform may integrate certain third-party services such as payment gateways, game software providers, and analytics tools. These providers operate under their own privacy policies, and only the minimum data necessary to deliver the service is shared with them.
If any third-party service provider violates Rollate's privacy standards, that partnership will be terminated immediately.
Rollate protects your data using industry-leading security measures. Rather than relying on a single layer of defence, we employ a multi-layer security architecture that ensures protection at every level.
Rollate's security team monitors the platform 24/7. Any suspicious activity is detected and acted upon immediately.
Rollate may update this privacy policy from time to time due to changes in law, the introduction of new services, or platform improvements. We will notify you at your registered email address before any significant changes take effect.
You will be notified by email 30 days before any policy changes take effect, and a notice will be displayed on the platform. Continued use of the platform after the changes constitutes your acceptance of the updated policy. If you do not agree to the new policy, please contact support to close your account.
The date of the latest update is always shown at the top of this page. We recommend reviewing this policy every 3 months.
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact the Rollate support team. Our dedicated privacy team is always on hand to provide prompt and effective responses.
Your privacy is our first priority. Register securely under Rollate's strict privacy policy and enjoy Live Casino, slots, and Sports Betting.