Please read these terms and conditions carefully before accessing or using the Rollate platform. These terms form a legally binding agreement between you and us.
A brief overview of the topics covered on this page.
You must be at least 18 years old to register an account with Rollate. Each person may hold only one account, and providing accurate information is mandatory.
All financial transactions must comply with the applicable rules. Withdrawals are not possible until bonus turnover requirements are met. Detailed terms apply to all payment processes.
Each bonus has its own wagering requirement. Attempting to abuse bonuses or claim them through multiple accounts may result in account termination.
Fraud, money laundering, software manipulation, and any other dishonest activity are strictly prohibited. In such cases, the account will be permanently closed and the balance may be forfeited.
Rollate is committed to player protection. Tools such as budget limits, self-exclusion, and cooling-off periods are always available. If you experience any issues, contact support immediately.
Your personal information is completely secure. Rollate never sells or shares user data with third parties. For more details, please review our Privacy Policy.
Important Notice: By using the Rollate platform, you automatically agree to these terms and conditions. If you do not agree, please refrain from using the platform.
These terms and conditions ("Terms") form a legal agreement between the Rollate online gaming platform ("Rollate", "we", "us") and its users ("you", "player"). These Terms apply automatically whenever you access the platform through Rollate's website (rollate.net), mobile app, or any other channel.
Rollate is an internationally licensed online gaming company. Our terms and conditions are aligned with international gaming laws and regulations. Local laws and regulations may also apply to users residing in Bangladesh. Rollate reserves the right to modify these terms and conditions at any time.
In addition to these terms and conditions, Rollate's Privacy Policy and Responsible Gaming Policy also apply to you. Together, these policies form the complete agreement between you and Rollate.
You must provide accurate and truthful information when registering an account with Rollate. Rollate reserves the right to verify the name, date of birth, address, and contact details submitted at registration. Providing false information will result in account termination and may lead to forfeiture of any deposited funds.
Each person may operate only one account. Opening multiple accounts is strictly prohibited. Multiple individuals sharing the same device, IP address, or household may maintain separate accounts, but Rollate reserves the right to investigate any suspicious activity.
Warning: Always use your own personal information when registering an account. Opening an account using someone else's details will be treated as fraud and may result in legal action.
Rollate strictly enforces an 18+ policy. Rollate may request identity and age verification documents from you at any time. A national ID (NID), passport, or driving license is generally accepted. Failure to submit the required documents may result in temporary account suspension.
Large withdrawals are not possible without completing the Know Your Customer (KYC) process. Rollate complies with international anti-money laundering regulations, making KYC verification a legal requirement. All documents you submit are stored with complete confidentiality.
Strict Prohibitions: No one under the age of 18 may open an account or play on Rollate. Any violation of this rule will result in immediate account closure and forfeiture of all balances.
To make a deposit at Rollate, you must use a payment method registered in your own name. Currently accepted methods include bKash, Nagad, Rocket, and other approved payment options. Payments from third-party accounts are strictly prohibited.
The minimum deposit amount may vary depending on the payment method. All deposits can be made in BDT. Deposits are generally credited to your account instantly, though verification may take additional time in some cases.
Your Rollate account must have completed KYC verification before withdrawals can be processed. Funds will be sent back through the same payment method used for the original deposit. If the deposit and withdrawal methods differ, additional verification may be required.
Winnings earned using bonus funds are subject to wagering requirements before withdrawal. Withdrawal requests are generally processed within 24 to 72 hours, though pending KYC verification or other reviews may extend this timeline.
Tips for Faster Withdrawals: Submit your KYC documents in advance, ensure withdrawals are made via the same method used for deposits, and make sure all bonus wagering requirements are met.
Rollate offers various bonuses and promotions — including welcome bonuses, deposit bonuses, free spins, and cashback offers. Each bonus has its own specific terms and conditions, which you should read carefully before accepting any offer.
After claiming a bonus, you are generally required to place a set number of bets (wagering requirement) before making a withdrawal. For example, a 30x wagering requirement on a BDT 1,000 bonus means you must wager a total of BDT 30,000. Not all games may contribute equally to wagering requirements.
All games on the Rollate platform use internationally certified Random Number Generator (RNG) technology. This means every game outcome is entirely random and unpredictable. No strategy or method can guarantee a specific result.
If any game result shows an irregularity due to a technical error or server issue, Rollate reserves the right to void that game and refund the wagered amount. Abnormal winnings displayed as a result of technical errors will not be considered valid.
Good to Know: The RTP (Return to Player) percentage for all slots games is listed on the game page. This reflects the average return rate over the long term and is not guaranteed for every individual session.
The following activities are strictly prohibited on the Rollate platform. Violations will result in immediate account closure, forfeiture of all balances, and legal action where necessary.
Cybercrime Warning: Any cyberattack, hacking, or fraudulent activity directed at the Rollate platform is a punishable offense under international cybercrime law. Such incidents will be reported to the relevant authorities.
Rollate believes gaming is a form of entertainment — not a source of income. We take the mental and financial well-being of our players seriously. Responsible gaming is at the core of everything we do.
Rollate provides a range of tools to help players manage their gaming activity. These include daily, weekly, or monthly deposit limits, session time limits, loss limits, and self-exclusion. If you feel that gaming is having a negative impact on your life, contact support immediately.
Please note: When gaming stops being fun and starts feeling like a burden, it's time to step back. Rollate is always here to help. To learn more about responsible gaming, visit our Responsible Gaming View page.
You may request to close your Rollate account at any time. Any pending withdrawals will be processed before the account is closed. To reopen a closed account, you will need to contact support and submit a request.
Rollate reserves the right to suspend or close any account for reasons including — but not limited to — violations of terms and conditions, fraudulent activity, suspected money laundering, false identity, or failure to meet legal obligations. In such cases, the account balance may be forfeited.
Protecting your personal information is one of Rollate's top priorities. We collect and use your data solely for service delivery, KYC verification, and fulfilling legal obligations. Your personal information is never shared with third parties without your consent.
For our full data protection policy, please visit our Privacy Policy Please read this page carefully. The Privacy Policy is an integral part of these Terms & Conditions.
Rollate is not liable for any financial losses incurred through gaming on the platform. Gaming always carries risk, including the possibility of financial loss. By participating on the platform, you acknowledge and accept these risks.
If a gaming session is interrupted due to technical issues, loss of internet connection, or other reasons, Rollate will make reasonable efforts to resolve the matter, but cannot guarantee compensation for all losses. Rollate reserves the right to suspend the service under unforeseen circumstances.
Important: Online gaming can be addictive. Always play within your means. Never wager money you cannot afford to lose. Rollate does not promote gaming as a way to earn income.
Rollate reserves the right to amend, add to, or cancel these terms and conditions at any time. Users will be notified of significant changes via their registered email or through a notice on the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.
For any questions or complaints regarding these terms and conditions, please contact our support team. We take all complaints seriously and will do our best to resolve them as quickly as possible.
An initial response is typically provided within 7 business days of a complaint being submitted. Complex matters may take additional time to resolve. All disputes are first addressed through negotiation.
Done reading the terms? Open an account now and start enjoying the best gaming experience on Rollate.